Mr. Goodluck said as a result of the incident, the company had immediately de-activated the affected recharge cards from the network in line with standard operating procedure. As a result of this, any of the stolen recharge cards will no longer be accepted by the network, he said.
“We wish to advise our numerous customers in Abia State and its environs to exercise caution when purchasing recharge cards. We urge our customers to seek out authorised MTN vendors so as to guide against picking up stolen and voided recharge cards,” he said. “Alternatively, our esteemed customers may consider recharging their phones through our Virtual Top-up (VTU) platform, which even provides customers with five percent discount for any amount of airtime purchased,” said Goodluck.
The Corporate Services Executive said all the company’s Trade Partners in Aba and its environs had been duly notified so that they would be prepared should anyone attempt to sell any of the voided recharge cards to them.
Mr. Goodluck said the incident had been reported to relevant security agencies and apologized to MTN customers for any inconveniences the development might cause them.
According to a statement issued by the Corporate Services Executive, MTN, Mr Akinwale Goodluck, armed robbers last week broke into the company’s premises in Aba, and made away with large quantity of recharge cards of various denominations.
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