Friday, December 9, 2011

Visafone Unveils New Prepaid Package

To enhance the value and customer experience of communication, Visafone has unveiled a new prepaid package tagged Visa Entrée Xpress.

The new package enables customers to call other network at 50k/second for the first minute of the day and thereafter 30k/second with the sole aim of giving customers who talk more to enjoy tariffs as low as 15k/second.

A statement signed by the Head Corporate Communication, Mr. Joseph Ushigiale, described this new innovative package as "another platform Visafone is applying to enrich customers’ experiences, make communication affordable and accessible to majority of customers."

According to the statement; “Visafone does not only offer the lowest tariffs but it also gives clear voice and data quality with a wider reach.”

The managing director/chief executive officer of Visafone, Mr. Sailesh Iyer said that apart from the low tariff customers would enjoy on the Visa Entrée Xpress package, customers would also enjoy SMS rate at N5/SMS for Visafone to Visafone, N10/SMS to any other network in Nigeria and N15 to international networks.

Iyer explained that new subscribers would receive 60 free on-net SMS valid for 60 days with 1 free on-net minute every time they make an off-net call with a duration of 60 seconds or more."

The company is reputed for its customer friendly and rewarding programmes, apart from giving them value for money through attractive tariffs and excellent voice and data quality.

Visafone has displayed considerable leadership in the mobile sub-sector of the Nigerian telecoms landscape. The company is constantly seeking to revolutionize the customer service delivery thereby lowering churn and continuing the exponential growth trajectory in customer experience.

Just recently, the less than four year old company was certified by the CDG as the first Open Market Handsets (OMH) compliant network in Africa. Visafone has won several prestigious awards for excellence, innovation and customer initiatives.

It has recorded several firsts since its establishment, the most recent being its certification by CDG as the first Open Market Handsets (OMH) compliant network in Africa.

Meanwhile in its quest for addressing the ever growing needs and demands of its customer Visafone has introduced one more customer friendly Data Plan of 5GB, this is to upgrade the current data users whose monthly usage exceeds 3GB but is less than 10GB,enabling the customer to optimize their data usage as per his usage pattern.

The Managing Director, Mr. Sailesh Iyer in a statement signed by Joseph Ushigiale, head corporate communication expressed confidence that the new data plan will continue to give subscribers consistently high speed experience to the internet at a competitive rate of N7, 499 and with a validity period of 30 days.

According to him, “This new package will no doubt be useful to those who have been yearning for a data plan that exceeds the current 3GB threshold and need around 5GB,” he added.

Visafone recently slashed the prices of its hardware as well as data bundles besides revamping its existing data plans, thus providing a whole new world of internet access and experience for both existing and new subscribers with high speed broadband internet services via CDMA 1x and 3G EVDO on the Visafone-pioneered EVDO Rev A network.

Iyer pointed out that ”given the superb experience in terms of access, surfing and fast download speeds that Visafone data subscribers enjoy, this creates irresistible value for data devotees across the spectrum of corporate users, travelling businessmen, students, dedicated downloaders or casual browsers and email enthusiasts.”

Visafone is known for its value for money programmes that reward its customers through attractive tariffs and excellent voice and data quality. The wholly owned Nigerian company operates with the service ideals of Quality, Clarity and Coverage and promises to renew the joy of communication and give Nigerians the passport to reach the world. NCC also awarded Visafone for the widest spread of Customer Contact Centre’s during the recently held 10th anniversary of Consumer Parliament.

It has displayed considerable leadership in the mobile sub-sector of the Nigerian telecoms landscape. The company is constantly seeking to revolutionize the customer service delivery thereby lowering churn and continuing the exponential growth trajectory in customer experience.

Visafone has recorded several firsts since its establishment, the most recent being its certification by CDG as the first Open Market Handsets (OMH) compliant network in Africa. Visafone has won several prestigious awards for excellence, innovation and customer initiatives.

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