TULE Taxi has joined the
list of the latest entrants to the Nigerian online cab request services
industry. The online taxi company which has its headquarters in Texas, USA, has
a customer centric on-demand transportation app offering fast, convenient services
where registered users can easily schedule a trip within one hour thereby
eliminating waiting time.
Tule has also introduced
a series of value propositions that has designed to benefit the consumers,
given the increase in competition in the market. One such benefits is an SMS
enabled function that is interfaced with its call centre where registered users
can schedule a ride without the use of internet.
According to
the Chief Operating Officer, Tonye Briggs, “Tule philosophy is built on picking
our Customers at the RIGHT Time, taking them to the RIGHT Place for the RIGHT
Price.”
Continuing,
he said “We strive to provide fair pricing for riders, transparent policies for
drivers, and awesome customer support for both riders and drivers. We are
always looking for creative ways to make our customers happy!”
He reiterated that Tule
application also has a points-based customer loyalty program called Tule Miles,
which rewards frequent fliers with points for every kilometre travelled and
later redeemed for free rides and discounts from their partners
“Tule
Corporate is a service that enables organisations and its employees to use our
service at a discounted cost using an allocated corporate coupon” he emphasised.
He further
said the company is currently running a promo whereby anyone who downloads the
app (available on Android and iOS) and uses it before May
1ststands to win fantastic prizes.
Concluding,
he added that to ensure a wide customer segment that would translate to more
revenue for partners and drivers, Tule offers customers ride options based on
their budget. These are Basic, Classic, Premium and Premium+. At Tule your
safety is our # 1 priority so all our drivers go through a rigorous screening
process.
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